MyChart

Terms and Conditions

PRIVACY POLICY

Skagit Regional Health's Privacy Policy may be found at www.skagitregionalhealth.org, Patients and visitors > Patient rights and Privacy and Release of information.

INFORMATION AND ELECTRONIC COMMUNICATIONS

Information contained on the Skagit Regional Health web pages is not intended to be a substitute for medical advice. Always seek the advice of your physician or other qualified health care provider prior to beginning any new treatment or with any question you may have regarding a medical condition.

DO NOT USE MYCHART TO COMMUNICATE AN EMERGENT ISSUE OR SITUATION. CALL 911 IN AN EMERGENCY. For your safety, you may be asked to come in if your provider determines that your concerns warrant a face to face evaluation or treatment.

Skagit Regional Health will endeavor to provide a timely response to electronic inquiries. In some cases the clinic staff who needs to respond to your electronic inquiry or other communication may not be immediately available so you should allow at least three (3) business days for a response. We are able to only respond to communications based on information provided by the patient. If there is insufficient communication provided, we will be unable to provide accurate and reliable services.

PROXY ACCESS ELIGIBILITY

Skagit Regional Health requires a separate account for minors at the age of 13 due to federal and state laws regarding consent.

Proxy access to a Minor's MyChart age 0 - 12: Parents or guardians of minor children up to age 13 may request a MyChart for their child by filling out the Child Proxy Form (Age 0 up to 13).

Proxy access to a Minor's MyChart age 13-17: Under State and Federal law, there are certain types of sensitive health information that the parent or guardian of a minor patient age 13 or older may not view without consent of the minor patient. As Skagit Regional Health is unable to separate health information requiring minor permission from health information not requiring minor permission, we do not provide MyChart for minors age 13-17. At the age of 13, restrictions will be placed on MyChart, and when the minor child reaches adulthood (age 18), MyChart will be available to them.

The parent of a minor child age 13-17 may, however, request paper or electronic copies of the child's health information through a release of information request to the Skagit Regional Health's Health Information Management Department. The records will be sent to the parent, excluding any sensitive information, which could be:

  • Substance abuse
  • Mental health care
  • Pregnancy
  • Sexually Transmitted Diseases
  • HIV/AIDs

Proxy access to MyChart when patient is an adult: Access to MyChart when the patient is an adult is only permitted if the patient consents, or if the person seeking access is a Personal Representative as defined by RCW 7.70.065.

E-MAIL PRIVACY

No confidential information will be sent from MyChart to your personal email, but you should be aware that you will be notified via e-mail when there is new medical information to be viewed in MyChart. This means that any person with access to a patient's e-mail will be able to see this notification. This could include the patient's spouse, employer or anyone else who can access a patient's e-mail account. Although no private medical information will be sent, the notification that new medical information is available by going online may be information that a patient would not want others to know. For this reason, you may want to provide a private e-mail address.

Please know that if you send us an e-mail communication, it may be shared with Skagit Regional Health staff that assists the physician in providing the patient's medical care. A patient's confidential medical information will be accessible only to appropriate staff.

LIMITED ENGLISH PROFICIENCY

Skagit Regional Health maintains a policy of providing translated versions of vital written documents to patients with limited English proficiency. At this time, however, the electronic information in online medical records is not available in non-English language formats.

SECURITY AND CONFIDENTIALITY

We afford the same degree of confidentiality to medical information stored online as is given to medical information stored by Skagit Regional Health in any other medium. Skagit Regional Health is committed to protecting the confidentiality of your medical information. We limit Skagit Regional Health employees' access and ability to enter or view information based upon their role in your care. Firewalls, passwords, encryption, and audit trails are further used to safeguard your information. We shall identify the records released and note the time and date of access each time a patient accesses their medical record account. We have taken steps to make all information received from our online visitors as secure as possible against unauthorized access and use.

User names and passwords provide two layers of authentication and are stored in an encrypted database that is isolated from the Internet. As a medical record account holder, your role in maintaining the security of your medical information is: 1) Changing your password on a regular basis, and 2) Keeping your login ID and password confidential.

WEB SITE LINKS

Your account may offer links to related medical web sites not managed by Skagit Regional Health. These web site links are for a patient's informational purposes only. Skagit Regional Health does not endorse and has not verified the accuracy of the information in or on these web sites, and the patient should not rely on any of the information found on the web sites for the purposes of treatment or diagnosis.

MyChart® licensed from Epic Systems Corporation © 1999 - 2018